Privacy Policy

ExecutiveAid Ltd (“ExecutiveAid”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website executiveaid.org or use our services.
By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services. This includes:

• Personal Information You Provide: When you fill out forms, register accounts, subscribe to newsletters, contact us, or participate in promotions, you may provide your name, email, phone number, company/organization details, billing information, and other relevant data.
• Information Collected Automatically: When you visit our website, we may collect technical data such as your IP address, browser type, device information, pages visited, and timestamps. This helps us understand how our services are used and improve them.
• Cookies and Tracking Technology: We use cookies and similar tools to enhance your experience, analyze traffic, and personalize content. See section 4 for details.

2. How We Use Your Information

We use your information for purposes including but not limited to:

• Providing, operating, and maintaining our services
• Responding to your inquiries and providing customer support.
• Sending important service-related communications (e.g., updates, billing).
• Sending newsletters, marketing emails, and personalized offers (only if you consent).
• Administering contests, surveys, or promotions.
• Preventing fraud and ensuring security.
• Complying with legal obligations and protecting our rights.

3.Your Choices and Control

• Email Communications: You can unsubscribe from marketing emails anytime by following the “unsubscribe” link in those emails or contacting us at support@executiveaid.org.
• Access and Correction: You have the right to request access to your personal data and to correct or delete inaccurate or incomplete information.
• Account Deletion: If you wish to cancel your account or stop using our services, contact us at support@executiveaid.org.

4.Cookies and Tracking

What are cookies?
Cookies are small files stored on your device to help improve your browsing experience.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functions.
• Performance Cookies: Help us understand how you use the site anonymously.
• Functional Cookies: These cookies remember your preferences.
• Advertising Cookies: Provide relevant ads.

Third-Party Cookies:
We may allow third-party services like Google Analytics to set cookies. These third parties have their own privacy policies.

Managing Cookies:
You can control or disable cookies through your browser settings. Note that disabling some cookies may affect website functionality.

5.Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties who assist us in delivering our services (e.g., payment processors, hosting providers) under strict confidentiality agreements.
We may disclose your information when required by law, to enforce our policies, or protect our or others' rights and safety.

6.Data Security and Retention

We implement appropriate technical and organizational security measures to protect your data from unauthorized access or disclosure.
We retain your personal information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.

7.International Data Transfers

If we transfer your data outside Ghana, we ensure adequate safeguards are in place consistent with this Privacy Policy and applicable laws.

8.Children' s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements.
We will post any updates on our website with a new effective date.
Please review this page regularly to stay informed.

10. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please contact us:
ExecutiveAid Ltd

• Email: support@executiveaid.org
• Phone: +233256108055